What are my options with 1-color printing to create a higher impact publication?
Most 1-color printing is black ink on a white stock. However, you can vary the ink cover to perhaps a blue, red or brown to create a different look. You can also print different color inks on different color papers to create an even more dramatic look.

What are my options with 2-color printing?
2-color print publications frequently use black and one other color to create a higher impact than can be achieved with 1-color. However, any two colors can often be used to create just the look you need without the time and expense of going to 4-color process printing.

What are the advantages of full color printing?
The highest quality and most appealing print publications are printed in full color using the 4-color (CMYK or Cyan-Magenta-Yellow-Black) offset printing process. In contrast, computer monitors use a different color model called RGB (Red-Blue-Green). The result is often a difference between what we see on the screen and what we see in a printed piece. Studies have shown that full color increases readership and that there is over a 60 % increase in retention with full color versus black and white. Pick from an almost endless pallet of colors to create your next high quality, impact document in full living color.

Why must Florida Residents pay sales taxes?
PrintFever.com, as a Florida corporation and domiciled in Florida, must collect and remit a 7% sales on the paper and ink content of all jobs shipped to Florida destinations. If you are a tax exempt organization or re-seller, please fax us your exemption certificate or tax number.

What payment options are available?
Due to our quick turnaround, all orders must be prepaid. We accept Visa, MasterCard, and American Express. If you would like to pay with a check or money order, please overnight the check to us. Most of our customers use the Post Office's Express Mail for this.

Do you accept other forms of payment?
You can request other payment terms or methods of payment via our Contact page.

What is the difference between File Upload and File Transfer Protocol (FTP)?
File upload is transfer files via our web site, File Transfer Protocol or FTP will allow you to transfer larger files via our FTP site, using an FTP client such as CuteFTP or WSFTP.

What is the best File Transfer option?
It depends; all of them have their bright spots. File upload can be done right on the web site and will allow you to quickly send files over the Internet. E-mail will allow you to attach files and send quickly through the e-mail servers. Both File upload and e-mail can have restrictions in the size of the files being sent over the Internet. FTP or File Transfer Protocol, can handle very large files, and is very stable when transferring. Depending on the size of your files you should choose the option that you are most comfortable with.

How can I reach someone for questions or instructions?
PrintFever.com wants to answer any questions you might have. Call us, e-mail us, write us, or even fax us. We will answer your inquiry quickly. Learn how to reach us at the Contact page.

Why doesn't my file transfer to PrintFever.com?
Sometimes files are too large for certain types of file transfers. If your file takes hours to transfer, you probably need to use FTP to exchange the files. FTP is very stable and quick at sending large files over the Internet.

When can I call PrintFever.com for help?
PrintFever.com's customer service representatives are available from 9:00 am to 8:00 PM (Eastern Standard Time) M-F. You may e-mail us at any time.

How long will it take for an e-mail reply to an inquiry?
We consider customer questions a top priority so we try to answer questions in less than two hours during the business day.

How do we use order numbers?
You will receive a unique order number once you submit your project for printing. Keep that order number for your records for ease in any follow up that may be necessary.

What else do you print?
In short, we print EVERYTHING. Some of our clients use our printing services for: Promotional Brochures, Event Flyers, Restaurant Menus, Realtor Postcards, Tickets, Handbills, Clothing Tags, Business Cards, Posters, Point of Sale Signage, Photo Reproduction, Zed Cards, Instruction Booklets, Monthly Periodicals, Tri-Folds, Record Flats, and More!

Can you print jobs that are different sizes than the ones you have listed?
Yes we can! Contact one of our customer service representatives and we'll get back to you with a custom price.

What file formats are accepted?
We accept any Mac or PC rasterized file format. This includes tiffs, jpegs, flattened psds, flattened pdfs, and eps. If you are going to send an eps, please convert all fonts to curves or outlines.

What types of media do you accept?
We prefer you to upload your order through the online ordering system, or via ftp or email. But we will accept a Mac or PC CD.

Should I do anything special if I'm on AOL?
If you use America Online, you should be aware that AOL can limit your inactivity on the web and disconnect you if you are not a current, active user. Uploading files appears to be inactivity to AOL. It is recommended that you keep your AOL email account open at the same time you are uploading your files. This can trick AOL programming into thinking you are still active on the Internet, thereby preventing the possibility of getting disconnected during your file upload.

Do you sell or rent registered e-mail addresses to other companies?
Absolutely not. Your information is considered confidential by PrintFever.com, we will not sell or rent this information to others.

Does the Turnaround Time include Shipping Time?
No, the Turnaround Time is how long it will take PrintFever.com to complete your project. This is the time from final proof approval to job shipment. All jobs are shipped UPS and you can choose from four different alternatives: ground to next day air.